Information on Safe Shopping and Fraud Warning
In today’s world, online shopping has become a significant part of our lives, and with that the prevalence of fraud and cyber threats also increased. Below you can find detailed points to pay attention to in order to shop safely and avoid fraud attempts:
Account and Password Security
Create unique and strong passwords for each platform. Use uppercase, lowercase letters, numbers, and special characters in your passwords.
Do not write your passwords on any piece of paper or save your passwords in browsers on shared computers, and make sure to log out.
Avoid saving your passwords openly on your devices and regularly change them.
You can use password manager applications.
Activate two-factor authentication for your accounts.
Website Security
Imitating official websites is a quite common method for frauds. Fake websites can be created using the names and logos of the original websites; make sure to check the website addresses carefully for any typos and shop from the official websites.
Use our website directly to make changes to your orders or account. Make sure to access our website from […] address.
Make sure that the website address that you are shopping from starts with 'https://' and that there is a lock icon on the browser. This means that the website has an SSL certificate and that data transmissions are encrypted.
Before using a website that you have never heard of, check comments and user reviews about the website, and check the links.
Credit Card and Payment Security
Only enter your credit card information on trusted websites.
When making a payment, opt for the 3D-Secure verification system. This system asks for your approval for the transaction with an additional password entry.
Create a virtual card and use it for online shopping; you can determine the limit and validity period of your virtual card based on your needs.
Check your credit card statements regularly to identify any transactions made without your knowledge.
Device and Software Security
Protect your mobile devices with a PIN, or biometric methods such as fingerprint or facial recognition.
Only download applications from official app stores and avoid installing any software from unverified sources.
Make sure your web browsers and operating systems are up-to-date; install security updates on time.
Use up-to-date antivirus and anti-malware software, and check the credibility of all Wi-Fi networks that you connect to.
Beware of Fraudulent Emails and Messages
Never respond to emails or SMSs claiming to be sent by banks, government agencies or shopping websites asking for your personal information, credit card and account information or passwords.
Authentic emails do not request personal information such as your password, credit card number or bank account number, and they will not have any attachments. Karaca does not request passwords via phone or email.
When it comes to emails received from unknown addresses, do not click on any links or download any attachments.
Carefully examine the address of the sender in the message; some fraudsters use fake addresses that look like official addresses to trick people.
Be wary of offers that try to pressure you, lead you towards acting quickly or use threatening language.
Order Tracking and After Placing Your Order
After placing your order, check your email for the confirmation email from the website you shopped from.
Track your shipment through official websites or applications. Be careful of possible fake links sent in shipment tracking messages.
Once you receive your order, check the package carefully for any missing or damaged items.
